One-to-ones for retail employees: how to have better conversations

Learn how to transform your retail workforce into a motivated, high-performing team with regular one-to-one conversations that help your managers discuss everything from motivation and wellbeing to career development and feedback. Download our guide for retailers today. 

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Better one-to-one conversations = better retail performance.

 

Download the OpenBlend guide to help you:

  1. Discover why a holistic approach to employee-manager one-to-one conversations is vital in the ever-evolving world of the retail industry.

  2. Support managers to facilitate tailored and coaching-leds one-to-ones and unlock better performance from all employees, whether they’re frontline operatives or office-based.

  3. Understand why employee motivation is a vital component of talent retention in the retail industry and how to uncover what motivates your employees.

Why is a people-centric approach to performance important in the retail sector?

Reduce talent churn
reduce talent churn

94% of retailers are worried about talent shortages. A people-centric approach supports retailers to build better relationships between managers and their employees. 



 

How to have better one-to-ones
facilitate better one-to-ones

The most effective employee-manager 1:1s in the retail sector are those that are employee-led and put the individual's needs and motivations at the heart of the performance process. 

Employee motivation
Improve engagement & experience

People want to work for companies that put their needs high on the priority list, value their contributions and show them they care. People-centric performance management is built around these values.

 

Gianni Georgiades - Chief Executive Officer, Lacoste PCL

"Since using OpenBlend we’ve seen a significant increase in not just the Wellbeing scores recorded by our colleagues but also the levels of confidence and competence of our leaders in having meaningful and impactful conversations. We’ve noted an upsurge in the levels of trust between Leader and Talent and this has led to increased creativity and a sense of freedom to manage their own outputs in our people."

Gianni Georgiades, Chief Executive Officer

Lacoste Footwear PCL

Lucy King - Head of Talent & Performance, A+E Networks

"The more we work on our company goals the more I see OpenBlend as being a big part of our success. It gives us a brilliant foundation to do great stuff. "

Lucy King, Head of Talent & Performance

A+E Networks

Hugh Sturges - CEO, Jeroboams Ltd

“Having used a variety of performance appraisal and personal development forms over the years, it is only since I discovered OpenBlend that I have been properly engaged in two way conversations with my team. More importantly I have seen others do the same. The use of ‘self-scoring’ and including personal motivators in the mix is brilliant.”

Hugh Sturges, CEO

Jeroboams Ltd

Justine Recordon - Head of HR, Macrosynergy Partners LLP

“I have been impressed by OpenBlend, they have a great team who support us by providing training and useful analytics; and a fantastic tool, which I believe is unique, as it has the individual at its core.”

Justine Recordon, Head of HR

Macrosynergy Partners LLP

Grant Vowls - Managing Director, Chameleon International

“The support we have received from the team has been invaluable and we have really welcomed the regular touchpoints, which enable us as a business to understand and interpret the feedback that our employees have given. All in all this has been a great venture and we very much look forward to continually working with OpenBlend.”

Grant Vowls, Managing Director

Chameleon International

Gianni-1

"Since using OpenBlend we’ve seen a significant increase in not just the Wellbeing scores recorded by our colleagues but also the levels of confidence and competence of our leaders in having meaningful and impactful conversations. We’ve noted an upsurge in the levels of trust between Leader and Talent and this has led to increased creativity and a sense of freedom to manage their own outputs in our people."

Gianni Georgiades, Chief Executive Officer

Lacoste PCL

Karen Blackett - Country Manager, WPP

“OpenBlend has got us talking more, managing better and understanding each other.”

Karen Blackett, Country Manager

WPP

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