The customer
The Prince's Trust is a renowned UK charity that helps vulnerable young people get their lives on track. The Trust has helped 1 million young people to date. Over the last five years, 3 in 4 young people supported by The Trust moved into work, education, or training.
We had the pleasure of speaking to Chris Dabbs, Head of Learning at The Prince's Trust to learn more about their use of OpenBlend.
The challenge
The Prince's Trust implemented OpenBlend in November 2020 during the height of the Covid-19 pandemic. With many of the charity’s 1,200 employees working from home, the organisation set out to find a solution that would support wellbeing, motivation, and performance through frequent and effective manager-employee conversations.
Before engaging OpenBlend, The Prince's Trust managed performance using manual techniques that created an arduous and time-consuming experience for both manager and employee.
By engaging with OpenBlend, Chris Dabbs, Head of Learning at The Prince's Trust, explains that the organisation has now successfully transformed perceptions of performance management “from a tick-box process to a really positive experience” that delivers continuous value - both for the charity and its people.
Thanks to OpenBlend, manager-employee conversations are now focused entirely on coaching and people development rather than just performance objectives and ratings.
Tangible benefits
The Prince's Trust's recent 'Great Places to Work' employee survey shows clear increases in wellbeing, engagement, work-life balance, and manager approval ratings since the implementation of OpenBlend. Comparing the data from the organisation's January 2021 survey (a few months before the introduction of OpenBlend) with data from its January 2022 survey results are below.
Clear increases in wellbeing, engagement, work-life balance and manager approval ratings since the implementation of OpenBlend.
Wellbeing
Overall wellbeing index score of 69% aligned with current OpenBlend organisational score of 71%.
Work-life balance
84% of employees positively scored the statement 'People are encouraged to balance their work life and their personal life' up 16% on 2021.
Engagement
Organisational engagement score of 80% up 4% on 2021.
Line Manager approval
83% of employees positively scored the statement 'Management is approachable, easy to talk with' up 7% on 2021.
Join The Prince's Trust and other leading people-centric businesses that are using OpenBlend to stay connected, drive employee performance, and improve workplace productivity at a distance. Book a discovery call with us today.
