Events & Webinars

Join us for our upcoming events & webinars on how to empower managers and employees to achieve better results for your business.

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On-Demand

Inclusivity in Retail - Episode 2

Throughout this series, we'll be speaking to experts across the retail industry to learn more about how retailers can successfully drive an inclusive and diverse culture that recognises every individual's challenges, feelings and motivators, promoting better performance and engagement. This week, Anna was joined by Rachael Birtwhistle, Diversity, Engagement & Inclusion Manager for makeup and skincare brand, Charlotte Tilbury

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What Can Managers Do To Support Employees Who Are Going Through The Menopause

According to research from the CIPD - the professional body for HR and development, three out of five (59%) women aged between 45 and 55 say the menopause has a negative impact on them at work. In this session, we discuss the role managers play in supporting employees going through the menopause. 

 

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Menopause

Inclusivity in Retail - Episode 1

Throughout this series, we'll be speaking to experts across the retail industry to learn more about how retailers can successfully drive an inclusive and diverse culture that recognises every individual's challenges, feelings and motivators, promoting better performance and engagement. Joining us this week will be Amanda O'Donnell, Head of Human Resources at British fine jewellers, Boodles.   

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How To Effectively Support Disabled Employees In The Workplace

Anna Rasmussen and Diane Lightfoot, CEO of the Business Disability Forum discuss how managers and organisations can to effectively support disabled employees in the workplace, working to create an inclusive culture to allow all team members to thrive.

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Winning at all Lengths – The CSM: Your Advocate and Trusted Advisor

In the final part of our customer success mini series, Shelley Davies and Clarice Denne explore the essential role of the Customer Success team as a whole on the customer journey.
 
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Winning at all lengths

Customer Success Under The Microscope - Science For Success

In part four of our customer success mini-series,  Shelley Davies and Clarice Denne - look at customer success as a science, and how data and research can be drawn from marketing and sales practices to maximise the impact on retention.

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Finding Your Art - Relationship Cultivation in Customer Success

In part three of our customer success mini-series, Shelley Davies and Clarice Denne discuss the art of customer success at OpenBlend, and why the customer experience is so impacted by relationships with their Customer Success Managers.

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Finding your Art

10 Things That Lead To Improved Processes That Impact The Customer

Join Shelley Davies and Clarice Denne for part two of our customer success live series. Learn about how OpenBlend addresses the development of knowledge, behaviours and practices that all contribute to improvement areas that impact the customer experience.

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10 things that lead to improved processes that impact the customer

Impacting The Company Culture To Be More Customer Centric 

OpenBlend's Chief Customer Officer Shelley Davies and Principle CSM, Clarice Denne kicked off our Customer Success LinkedIn Live mini-series, discussing the importance of impacting your company culture to be more customer centric.

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Impacting the company culture to be more customer centric

The Required Mindset: Leadership of the Future

Every business leader has had to adapt to unprecedented changes, but what are the critical skills they need to continue to drive success in the future? This week, Anna chatted with Simon Haigh, Business and Leadership Growth Expert, to understand what organisations need from leaders today, and the skills they’ll need for success in the future.

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LinkedIn live

Manager Burnout: How can we better support leaders with wellbeing and mental health

Following World Mental Health Day, Anna Rasmussen spoke with Derek Hill, Founder of Waking Waves, to discuss the importance of supporting our managers, and shared some practical techniques to help managers navigate new the challenges and experiences they’re facing today.

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Manager Burnout

Performance Enablement Report Webinar 

Listen to Professor Nick Kemsley clearly explain the key insights from our academic data analysis of performance enablement initiatives and progress over the past two years. 

 

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How to ensure inclusion is present in one-to-ones and the business benefits.

In this webinar, OpenBlend’s Anna Rasmussen, sits down with Dr Joanna Abeyie MBE, Founder and MD of Blue Moon to discuss: 

  • What inclusion really means and looks like in one-to-one conversations
  • Practical techniques managers can use to create psychological safety and openness with their employees
  • Business benefits seen by many organisations already using this approach 

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Inclusion in one-to-ones

Working parents; the importance of the manager & employee conversation in achieving gender equality

In this webinar, Anna Rasmussen CEO of OpenBlend and Ian Dinwiddy Founder of Inspiring Dads sit down to discuss: 

  • How supporting working parents, regardless of gender, at work supports equality
  • The importance of ensuring managers can discuss broader topics, beyond objectives, in their one-to-ones
  • How forward-thinking organisations approach supporting working all parents, top down and bottom up

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Great Managers have great conversations

Do you agree that the one-to-one conversation is THE single most important productivity tool a manager has?

Ruth Filor, Global Head of Talent at Superdry and Anna Rasmussen, CEO & Founder at OpenBlend discuss how businesses can modernise their performance management process through broader conversation.

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Don't let proximity bias hold back performance

In this webinar, Anna Rasmussen was joined by Karl Burnett from A+E Networks, and Amanda Fishburn from Dr. Martens to discuss: 

  • How to stay connected with your remote and hybrid workforces to enable people to perform at their best. 
  • Whether managers see their remote or hybrid workers in the same light as in-office staff?
  • How proximity bias can threaten a culture of high performance

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How to think differently about driving performance

In this recording, Anna Rassmussen and Nicola Forbes-Taylor deliver a breakout session at the HR Grapevine Live event. During their session, they discuss: 

  • How to tap into the superpower of a people manager
  • The importance of understanding personal and professional drivers to enable your teams to perform at their best 
  • Why incorporating your teams key drivers will prepare you for hybrid working 

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Dispelling the Fear of Coaching in People Management Conversations

Managers can be intimidated by the term 'coaching', when in reality it's a communication style.

In this webinar, OpenBlend's CEO and Founder, Anna Rasmussen is joined by a panel of experts to discuss: 

  • The reality behind the term 'coaching' 
  • How we can best support our managers to adopt a coaching mindset without any fear
  • Why this communication style is critical for the workforce of today

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Employee Experience: Have Expectations Shifted Through the Pandemic?

In this webinar, Anna Rasmussen and David Blackburn from FSCS chat all things employee experience, including: 

  • How the pandemic has impacted the employee experience 
  • Techniques businesses can use to ensure their employee experience is where it needs to be 
  • What current employees are expecting from their organisations today 

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Building Resilience: Life After Lockdown for Employees

As the possibility of reopening businesses is hopefully drawing closer we thought it would be useful to run a webinar to prepare for this. OpenBlend's Founder and CEO, Anna Rasmussen is joined by Nicola and Alex to talk life after lockdown: 

  • Strategies and ideas to lift and build into your organisations to make this transition as smooth as possible
  • The importance of resilience and reflection 

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Mindset Hacks

The second webinar of the series with our associate coach, Tracy James.

'Mindset hacks' will teach you how to be aware of unhelpful thinking habits and maintain a growth mindset in challenging times where productivity can run low in times of isolation.

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How To Look After Your Back When Working From Home

Lockdown has seen a huge increase in the number of us suffering from back pain. Health & Exercise is one of the most selected Blend element amongst our users, so we wanted to help a little.

In this 30 minute webinar, Chiropractor Tim Lynch shares some simple tips to help us look after our backs. 

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Empowering Managers to Lead Change

Welcome back to part two of our webinar series with LMA Recruitment, as we discuss how to empower your managers to lead change.

We don't yet know how the world will be changed as a result of the pandemic, but one thing is for sure: managers will need structured insights into employee’s wellbeing, engagement and productivity.

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How To Rebuild Culture After Furlough

In this webinar, in partnership with LMA recruitment, we discuss how you can prepare for returning back to the office and rebuilding your culture, whilst managing expectations of both furloughed & non-furloughed staff.

The panel includes:

  • Nicola Forbes-Taylor, CPO for high growth start ups & Consultant
  • Alex Mecklenburg, leadership coach and co-founder of the creative consultancy Truth & Spectacle
  • Anna Rasmussen, CEO and Founder of OpenBlend

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Forming New Habits

In this final session with our associate coach, Tracy James.

Tracy will help you identify and introduce new positive habits into your life using tools and hacks to help make them stick. We hope this series of webinars has proved useful to you in this time of complete remote working.

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GROW through difficult times

The third webinar of the series with our associate coach, Tracy James.

During this guided GROW workshop you will be asked to choose an area of your work/life Blend, or an objective, that has been impacted by recent events. You will then review this through the lens of the GROW model to help you figure out a way to move forward.

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Worry Less, Think More

The first webinar of the series with our associate coach, Tracy James. This series provides practical tips to help us all think differently and adapt to our new realities.

'Worry less, think more' provides thought hacks to help you manage worry and anxiety. It will give you an understanding of what anxiety is and how it manifests for us.

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The New Normal: Supporting a Remote Workforce

This webinar took place in early April when we were in the early stages of complete remote working. In partnership with The BTN, our CEO, Anna Rasmussen caught up with James Ballard (Co-Founder at The BTN and Annapurna Recruitment), to look at how individuals, managers and businesses can support a remote workforce.

Press play to rewatch the webinar.

Supporting Individual Performance Objectives: One Size Doesn’t Fit All

In this webinar, hosted by OpenBlend's Founder and CEO, Anna Rasmussen, we explore why understanding your team as individuals is crucial to driving productivity

A people-centric approach is the failsafe way to make sure each individual thrives and brings their best to work. And any business can adopt this technique. 

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The Importance of a People-Centric Approach

Many businesses are now beginning to focus on the themes and best practices that will drive people forward. Because without putting your people first, how can businesses expect to retain a team, nurture their talent and scale?

In this webinar, OpenBlend's CEO and Founder, Anna Rasmussen, discussed:

  • How to define a people-centric approach for HR
  • Day-to-day initiatives and strategies for your organisation
  • The ROI opportunities of shifting your approach.

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