Lacoste case study

“OpenBlend has really encouraged people to look more closely at their own performance”

Lacoste Footwear PCL needed a performance management method that could help every manager deliver a better experience for every employee. Download the case study today and find out how they did it with the help of OpenBlend.

Lacost Case study mock up

Download our Lacoste Footwear PCL case study to:

 

  1. Discover how OpenBlend has helped Lacoste take a more holistic approach to performance management

  2. Understand how OpenBlend supports Lacoste's managers to have better conversations during one-to-ones that help them to unlock every employee’s full potential 

  3. Learn how Lacoste moved away from a tick-box performance tracking system to a platform that has enhanced their employee experience and created a usable framework for managers

Why is a people-centric approach to performance important in the retail sector?

Reduce talent churn
reduce talent churn

94% of retailers are worried about talent shortages. A people-centric approach supports retailers to build better relationships between managers and their employees. 



 

How to have better one-to-ones
facilitate better one-to-ones

The most effective employee-manager 1:1s in the retail sector are those that are employee-led and put the individual's needs and motivations at the heart of the performance process. 

Employee motivation
Improve engagement & experience

People want to work for companies that put their needs high on the priority list, value their contributions and show them they care. People-centric performance management is built around these values.

 

OB client logos grey_Princes Trust

"OpenBlend is a real leveller in terms of line manager ability. Regardless of line manager experience and competence, OpenBlend allows everyone to experience a well-structured, development-led, coaching-based 1:1 with their line manager. It's easy to generate actions and outcomes from these conversations, and provide individuals with a clear set of next steps towards achieving their goals."

Chris Dabbs, Head of Learning

The Prince's Trust

OB client logos_CAMC

"OpenBlend puts the employee at the heart of all 1:1 conversations. It facilitates discussions based predominantly on an agenda created by the employee. It is extremely simple to use, encourages regularity and reminds managers that there is a real person in front of them who has a life outside of work which impacts their behaviour and ability to do their job. It promotes and develops a coaching style and supports a consistent approach to 1:1's across the business."

Kerry Upton, Head of HR

Caravan and Motorhome Club

OB client logos grey_Travelport

"The account management experience we receive is brilliant. Proactive and insightful, they really understand the needs of our business and how OpenBlend can best support us. We love that our colleagues can use the tool in the way that works best for them - we make recommendations on frequency of use and the benefits of the different features, but ultimately the messaging is that the main purpose is to support effective coaching conversations between individuals and their manager, so it is in their hands."

Amardeep D'Amaro, Director of Global Talent Development

Travelport

OB client logos grey_Gymshark

"It’s the most comprehensive and supportive tool I have ever come across. It allows me the freedom to focus on asking the best questions, touching the right nerve and properly listening to what I’m being told, rather than constantly having an internal conversation about how I’ll track something or scratch around to remember what was discussed last time."

Josh Winfield, Engineering Manager

Gymshark

OB client logos_Impellam

"OpenBlend facilitates meaningful 1:1 conversations between our people and their managers. Our people lead the conversation about all aspects of their work and life bringing their authentic selves to work."

Charlotte Woodward, Global Head of Talent & Development

Impellam Group

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